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Delivering technology, driving change.

TechBridge equips high-volume food banks with a cloud-based, supply chain management platform. This software streamlines the management of food inventories and improves interactions with corporate donors when collecting food surplus.

ICO-Team

BUSINESS DEVELOPMENT MANAGER

TechBridge is looking for an experienced sales person. The Business Development Manager will support the Community Impact Team through developing and implementing strategies to engage with nonprofits, foundations, and community collaboratives.

Click here for the full job description

Currently, we are seeking someone who can prospect, develop leads, and close new opportunities. This involves prospecting, outreach, lead nurturing, pitching, and closing sales. Our audience consists primarily of nonprofits, foundations, and community collaboratives. We are looking for a talented individual who is passionate about sales to join our team, consult with leads about our services, and close new deals.

We’re looking for an energetic, friendly, and positive individual with a sincere passion for sales and community impact to join our team. This individual should have strong listening and communication skills, as well as the ability to learn new concepts quickly.

Responsibilities

  • Manage every prospect touchpoint to ensure a positive and on-brand experience (website submissions, phone calls, emails, web presentations and in-person meetings)
  • Facilitate discussion with nonprofits, foundations, and collaboratives to understand their needs, and collaborate with TechBridge’s SME’s to tailor compelling solutions accordingly
  • Develop and present pitch decks and proposals that align with nonprofit, foundation, and collaborative goals
  • Consult with inbound leads (qualify leads, develop proposals, and pitch)
  • Launch outreach campaigns (involving emails, LinkedIn, and warm calling)
  • Schedule consultation meetings with interested leads
  • Develop and pitch custom proposals to interested leads
  • Close new deals
  • Record all interactions in TechBridge’s Salesforce CRM

Desired Technical Skills:

  • Canva
  • Microsoft PowerPoint
  • LucidChart
  • Salesforce

Product Knowledge Required:

  • Office 365/SharePoint
  • Salesforce Nonprofit Success Pack
  • Exponent Case Management
  • Data Strategy
  • Technology Assessments
  • Mobile Applications

CERTIFIED TRAINING SPECIALIST

We are recruiting for a world-class Certified Training Specialist, a passionate technical skills instructor who creates a meaningful learning experience in which participants are taught how to apply their knowledge to solve real-world problems in technology.

Click here for the full job description

TechBridge is a nonprofit that arms other nonprofits on the frontline of alleviating the causes of poverty with technology that will allow them to expand the impact of their mission for the millions of men, women and children who suffer from lack of access to shelter, food, employment, education, healthcare, and financial literacy.

We are recruiting for a world-class Community Impact Specialist who will support the VP, Community Impact through developing and implementing strategies to engage with nonprofits, foundations, corporation, and company partners.

Key responsibilities include:

Lead Generation (40%)

  • Responsible for generating nonprofit, foundation, and collaborative leads by utilizing resources; such as, GuideStar, nonprofit member associations, nonprofits attending conferences, nonprofits participating in collaboratives, etc.
  • Understanding and reporting on lead gen efforts
  • Suggest actions for performance and identify opportunities for growth
  • When appropriate, represents TechBridge through attendance at conferences and community events (Atlanta Regional Collaborative on Health Improvement, Corporate Volunteer Council, Transform Westside Summits, United Way events and conferences, workforce development conferences and events, Regional Commission on Homelessness, House ATL, etc.)
  • Identify opportunities within current customer base
  • Campaign management: creates various email campaign lists to nonprofits. Tracks lead gen efforts across campaigns in Salesforce (MailChimp), Conferences and TechBridge events, recording lead-generation activity and metrics to report on ROI of TechBridge efforts;
  • Responsible for the data integrity of collaborative and nonprofit accounts and contacts in Salesforce.

Sales Process (50%)

  • Responds to nonprofits who download TechBridge white papers, who complete TechBridge’s operational readiness survey, and nonprofits referred to TechBridge through channel partners (TechSoup, etc.)
  • Schedules meetings and phone calls between nonprofits, foundations, and collaboratives and TechBridge’s community impact team
  • Educates nonprofits and collaboratives aligned with TechBridge mission on TechBridge’s service offerings to improve their ability to operate efficiently and effectively as a nonprofit.
  • Identifies nonprofit and collaborative opportunities to benefit from TechBridge products + services.
  • Set discovery call agendas, document customer findings, request documentation from customer pertaining to their inquiries, document all pain points and identifies potential solutions.
  • Solicit Operational Readiness survey; providing information regarding their level on the operational readiness scale and the projects they can undertake to move from progress, to sustain, to grow, and to innovate.
  • Follows up with customers in a timely manner via telephone or email following initial contact.
  • Manage the opportunity, solicit appropriate TB staff to scope and price products + services offered by TechBridge
  • Collecting all required collateral, scheduling, maintaining contact with customer and handling concerns or requests from customer or TB staff
  • Coordinates with Consulting and Engineering to develop solution proposals encompassing all aspects of the nonprofit’s needs; manage the process of presenting to the customer: confirm details with TB staff and customer and schedule review call as needed
  • Records customer interactions using Salesforce.
  • Develop proposals and Statements of Work to prospective customers: writing, presenting, editing, owning signature collection, and completing all necessary recordkeeping
  • Schedules and completes internal customer hand-off meetings, attends customer kickoff meetings when necessary

Administration and Account Management (10%)

  • Attending internal meetings (weekly sync up meetings with manager, weekly community impact meetings with engineering and consulting, monthly all hands meeting, monthly learning with donuts, etc.)
  • Completing expense reports & time entry
  • Focus on continued improvement – both through self-education and by recommending ways that TechBridge can better serve nonprofits.
  • Managing a portfolio of customers, acting as a primary point of contact to handle individual needs as they complete project roadmaps and ascend up the operational readiness scale
  • Own recordkeeping in Salesforce for customer interactions, contact and organization changes, and future opportunity management
  • Resolve conflicts and provide solutions to customers in a timely manner

Qualifications: Bachelor’s degree or an equivalent combination of education and/or experience. A minimum of 5 years of experience in a community impact/outreach role. Strong communication, relationship building, and presentation skills.

If you can demonstrate strong skills in the key responsibilities and possess the education qualifications, we’d love to hear from you! Please forward your cover letter and resume to jobs@techbridge.org with Community Impact Specialist in the Subject Line.

We look forward to reviewing your skillset!

DIGITAL MARKETING SPECIALIST

We are recruiting for a Digital Marketing Specialist to support our marketing team. This role involves understanding various department marketing needs, creating marketing campaigns, and executing that plan.

Click here for the full job description

TechBridge is a nonprofit that arms other nonprofits on the frontline of alleviating the causes of poverty with technology that will allow them to expand the impact of their mission for the millions of men, women and children who suffer from lack of access to shelter, food, employment, education, healthcare, and financial literacy.

We are recruiting for a Digital Marketing Specialist to support our marketing team. This role involves understanding various department marketing needs, creating marketing campaigns, and executing that plan. This role will involve a variety of marketing tasks and tools, including writing, design, video, and other content formats. The best fit for this role is a problem solver that is willing to roll up their sleeves and figure things out. Seeking 3-5 years of experience.

Key responsibilities include:

Campaign Planning and Management (40%)

TechBridge has 20+ events throughout the year (currently events are virtual). The marketing department manages these events in addition to marketing them. TechBridge also has about 20 services and products that need to be marketed by our small, but flexible team. Responsibilities include:

  • Write, edit, coordinate, and track marketing campaigns including emails, blog posts, webinars, presentation decks, social media posts, and video
  • Work with department leads to understand their needs and determine how marketing can help them grow • Plan and maintain a content calendar
  • Create copy from start to finish or jump in to help others polish and revise
  • Research and gather industry-related content

Direct Marketing Execution and Support (60%)

This person will help to execute marketing campaigns and initiatives across various platforms. Responsibilities include:

  • Building out planning campaigns
  • Creating content as needed
  • Creating design elements as needed (usually in Canva)
  • Website updates and page creation

Required Qualifications:

  • 3-5 years of relevant experience in Marketing
  • Microsoft Office knowledge including, Excel, PowerPoint, Word, etc.
  • Must be a strong problem solver
  • Advanced interpersonal, oral, and written communication skills
  • Organization skills for a fast-paced work environment
  • Technically savvy, able to learn new platforms quickly
  • Experience managing tasks or a team utilizing projects management software
  • Familiarity with WordPress web sites

Preferred Qualifications

  • Bachelor’s degree or experience in marketing preferred
  • Strong writing skills
  • Familiarity with Canva, MailChimp, GiveSmart, Hootsuite, Salesforce, and other platforms
  • Familiarity with the Beaver Builder WordPress Page Builder
  • Video editing skills are a plus

Core Skills Include:

  • Humble – ready to join an amazing team and contribute
  • Hungry – ready to learn and grow as TechBridge grows
  • Emotionally Smart – able to connect, empathize with, and understand others
  • Strong communicator, written and verbal
  • Flexible, able to adjust to changing situations and priorities
  • Deeply organized, paying attention to detail without being slowed down by it
  • Positive attitude, ready to learn, grow and change the world

If you possess the education requirements and can demonstrate strong skills in the key responsibilities, we’d love to hear from you! Please forward your cover letter and resume to jobs@techbridge.org with Digital Marketing Specialist in the Subject Line.

We look forward to reviewing your skillset!

PROJECT MANAGER

We are recruiting for a world-class Project Manager who manages the lifecycle of nonprofit technology initiatives from outreach, sales, service delivery, project initiation/delivery, project close out, and customer relationship management.

Click here for the full job description

TechBridge is a nonprofit that arms other nonprofits on the frontline of alleviating the causes of poverty with technology that will allow them to expand the impact of their mission for the millions of men, women and children who suffer from lack of access to shelter, food, employment, education, healthcare, and financial literacy.

We are recruiting for a world-class Project Manager who manages the lifecycle of nonprofit technology initiatives from outreach, sales, service delivery, project initiation/delivery, project close out, and customer relationship management. This role serves as a trusted data and technology advisor to TechBridge nonprofits and collaboratives and recommends effective solutions that enable the organization and collaboratives to achieve their goals. It also reviews, analyzes, and evaluates environments and user needs, documents requirements, defines scope and objectives, and formulates solutions to parallel overall organization and collaborative strategies.

Responsible for successful projects that are on time and on budget, with customer satisfaction and ROI, and metrics gathering related to the projects.

Key responsibilities include:

Service Delivery and Strategic Consulting (50%)

  • Establish project goals, scope, and delivery schedule
  • Coordinate implementation of the project
  • Ensure that project deliverable adheres to established timeline and budget
  • Lead consulting and technology implementation projects for clients
  • Consult with nonprofit and collaborative customers on data and management, strategic technology planning and business processes
  • Develop consulting work templates including roadmaps, software comparisons, systems diagrams, business process flows, client journey maps, etc.
  • Develop project management work templates including project plans, timelines, testing documentation and burn reports
  • Ensure that nonprofit data collection is conducted: IT surveys, operational readiness, nonprofit client demographic information, mission metrics, project success metrics pre and anticipated-post project

Project Design and Business Analysis (50%)

  • Collect and formally document nonprofit and collaborative’s high level and detailed requirements
  • Document and own nonprofit/collaborative’s high level and/or detailed requirements for projects
  • Own synchronization of tasks and allocate time in project resource management software (Cloud Coach)
  • Assess current capabilities, challenges, needs, and opportunities for improvement
  • Produce written strategic documents, process maps, and roadmap deliverables
  • Communicate business requirements effectively with the engineering team
  • Create process flows and workflows to capture all the requirements of a project

Qualifications: 

  • Four-year university degree and at least 5 years related work experience
  • Experience with deployment of process-supporting software
  • Experience with nonprofits
  • Experience with nonprofit program evaluation and development

Core Skills include:

  • Problem solving.  Must be able to facilitate shared understanding of the business problem, range of answers, determine scope of solution.
  • Responsive Communication. Facilitate meetings, provide direction, ask good questions, listen to the answers, document findings and follow up items. Operates with a sense of urgency.
  • Critical thinking. While problem-solving, can identify the core need or problem to be solved, which is often different than the problem stated.
  • Understanding of how software is used to solve nonprofit business issues. Understand how software supports business process.
  • Position will require the ability to consider multiple ideas and work well with others in an effort to determine the best solution.
  • Self-managing. Position will require self-direction to manage a portfolio of project and customers.
  • Excellent interpersonal skills. Ability to build and sustain internal and external relationships
  • Ability to articulate and communicate with influence.
  • Able to manage and define ambiguity.
  • Strong written and presentation skills; ability to have a highly technical conversation with IT teams as well as simplify complex topics to non-technical audiences
  • Organization and time management. Ability to manage multiple projects timelines and meeting schedules.

Experience with the following is a plus:

  • Collaborative Theory of Change; Collaborative Logic Model; Collaborative Data Dictionary
  • Non-profit Success Pack – Salesforce
  • Exponent Case Management
  • Mobile Applications
  • Office 365
  • SharePoint

If you can demonstrate strong skills in the key responsibilities, possess the education, the core skills, and can travel up to 50% (currently we are not traveling due to COVID-19 limitations), we’d love to hear from you! Please forward your cover letter and resume to jobs@techbridge.org with Project Manager in the Subject Line.

We look forward to reviewing your skillset!

Help us   of Generational Poverty

Help us

of Generational Poverty