24/7 Gateway
INFRASTRUCTURE SERVICES
| Managed Services | Proactive Preventative Maintenance Avoids Costly Surprises! |
| Network Services | Design, Implement & Manage A Stable & Efficient Computing Environment! |
| Tech Planning | Plan & Fund Technology Initiatives & Organizational Growth! |
| Case Studies | See how other nonprofits are benefiting from TechBridge’s Infrastructure Services! |
Managed Services
TechBridge’s Managed Services program is proactive, preventative maintenance for your technology.
“With its Managed Services Plan, TechBridge has set up systems that have started to help solve significant operational issues for us. TechBridge makes scheduled services affordable and the cost is predictable, so we have no budgetary surprises.”
Walter Coffey, President & CEO
Georgia Association of Homes & Services for the Aging
Under the program, TechBridge provides a blend of services to meet the specific technology needs of your organization. This plan provides comprehensive ongoing, remote and on-site preventative technical support to maintain a stable and productive computing environment and reduce downtime. All at an all inclusive, fixed monthly fee so there are no budgetary surprises.
Managed services include Strategic Planning and Consulting Services as well as on-call response troubleshooting.
- Remote and on-site Desktop and server support
- Helpdesk support for basic operational and technical questions (i.e., Microsoft Office)
- End User support
- Review of server logs and general health of servers
- Applying patches, service packs and updates
- Updates to security and virus protection
- Review of the network components, tuning of components, review of logs, etc.
- Validation of backups, strategy, and assurance of restore capability
- Maintaining accurate documentation of your organization's technology environment
Interested in knowing more about TechBridge’s Managed Services Program? click here
Network Services
Create and Maintain a Productive & Stable Computing Environment
Whether you are considering implementing a network for the first time, or want to make sure your existing network is operating at peak performance levels, TechBridge is the right choice to help you ensure optimal network health, control IT support costs and minimize unwanted downtime.
TechBridge Network Services Include:
- Network design and implementation
- Review of network components (e.g., routers and switches)
- Authentication to servers
- Internet Protocol (IP) configuration
- Domain Name System (DNS) services
Click here to contact TechBridge about your specific network needs
Technology Planning
“As a TIA Award recipient, we are partnering with TechBridge to bring long term reliability and efficiency to our technology. This award makes it possible for us to focus on shipping medical supplies and equipment around the world to help those in need.”
A. B. Short
CEO and Co-founder
MedShare International
- What are your technology capital needs over the next five years?
- How can technology improve your service and delivery?
- What will it cost to maintain your technology assets?
Get the answers to the critical questions needed to plan, grow and fund future technology initiatives. TechBridge can assist you explore the ways in which technology helps your nonprofit achieve short-term and long-term organizational goals and develop a practical plan to implement technology solutions.
Nonprofits seeking funding for a technology project need a technology plan!
Funders want to see that technology projects are the result of a strategic planning process and see evidence that a capital investment in technology will add value to your nonprofit’s ability to make its services more accessible, affordable or higher quality. TechBridge offers a strategic analysis that helps you plan for growth.
TechAtlas
Managed by NPower, TechAtlas is an online tool that helps nonprofits assess, plan for and manage the technology they need to make an even greater difference in their communities. TechAtlas walks nonprofits through the technology planning process, from creating a vision of how technology could be most effective in their organizations, to assessing and prioritizing their needs, to generating a final report that can be shared with board and staff. Additionally, advanced features of TechAtlas provide tools to manage existing technology more effectively, such as online inventorying, help desk tracking and special assessments. To date, more than 13,000 nonprofits have used TechAtlas to help manage their technology and plan for future needs.
