TechBridge Delivers Enterprise Class IT Support to Georgia Nonprofits
Atlanta, August 18 2005. Georgia nonprofit organizations can now afford to have the same level of technical support that for-profit businesses enjoy to ensure the health and security of their information systems and networks. TechBridge, a nonprofit supporting nonprofits with technology solutions, announced today the general availability of its new Scheduled Services Program, which provides non-profits with ongoing, proactive IT maintenance and help desk support at an affordable, fixed price.
Six of TechBridge's nonprofit clients, Lutheran Towers, Georgia Association of Homes and Services for the Aging (GAHSA), Georgia Healthcare Foundation, Serve Management Group, Chastain Horse Park, and the recently opened 24/7 Gateway Center have already contracted with TechBridge for Scheduled Services.
Many nonprofits lack the in-house technical expertise to perform the more sophisticated maintenance routines required to keep their information systems running smoothly. The lack of IT support leaves nonprofits vulnerable to systems problems, such as unexpected server "crashes" and computer virus outbreaks. By providing proactive system maintenance and optimization, TechBridge Scheduled Services help solve significant operational issues that stem from the increasing complexity of today’s information technology.
"With Scheduled Services, we are becoming more assured that our network will run optimally and that we won't fall prey to the numerous mishaps that plague today's computer systems," said Mandy Branton, Executive Director of Chastain Horse Park. "In addition, TechBridge makes scheduled services affordable and the cost is predictable, so we have no budgetary surprises."
Scheduled Services include the following major components, which are tailored to meet a client's needs:
On-site Desktop and Network Support –TechBridge ensures that the client's desktop and network environments are up-to-date with current patches, service packs and updates, as well as security and virus protection. TechBridge also addresses issues with security and Internet connectivity, such as managing and maintaining security firewalls, network routers and Internet connections, to maximize uptime.
Remote Desktop and Network Support - TechBridge's Technical Support Helpdesk can analyze and solve problems remotely, thus reducing the time and cost associated with contract technical support.
Strategic Planning and Consulting Services - TechBridge helps the nonprofit align its technology with its business goals so that it can expand its network in a rational way that will ensure adequate resources for all of its users.
Network Documentation – TechBridge maintains accurate documentation of the networking environment, including hardware, software, network equipment, and remote access systems.
"Technology systems have become increasingly critical to nonprofits' ability to accomplish their missions, and our mission is to help nonprofits get the most out of their technology," said Michael Nachman, Chief Operating Officer at TechBridge. "With Scheduled Services, we're helping our clients ensure that their systems are properly set up, optimized and maintained, which is one of the most important services we can offer."
About Chastain Horse Park
Chastain Horse Park is a premier accredited center of the North American Riding for the Handicapped Association, providing therapeutic riding lessons, Hippotherapy (Physical Therapy and Occupational Therapy), and equine-facilitated psychotherapy to children and adults with special needs. For information, call 404-252-4244, or see www.chastainhorsepark.org.
